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Section:  Finance, Insurance   Vacancy 724

Post:Service Dispatcher Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:
OVERVIEW:



Dispatch technicians and subcontractors to service requests and installations. Provide telephone support to customers. Perform receptionist and administrative duties.





ESSENTIAL RESPONSIBILITIES:



-Open and manage service calls

-Dispatch service calls to technicians

-Set appointments with clients

-Follow-up on dispatched calls to ensure client’s satisfaction and job done correctly

-Supply client’s history to technicians

-Perform system’s test during a service call

-Inform the technicians of test’s results

-Upload/Download data to panels for customers and technicians

-General administrative duties

-Maintain and distribute standard and requested reports

-Reconcile installation/service tickets and time sheets with dispatching system





JOB REQUIREMENTS:



Full Time Hours: Monday - Friday (8:30 am to 5:30 pm)

Ability to react to constant changes with customer requests

Ability to work independently and as part of a team

Ability to resolve and manage problems

Willing to take on challenges





QUALIFICATIONS:



-Excellent communication skills

-Sound judgment in prioritizing tasks

- Excellent organizational skills

-1 – 3 years Dispatch/Administrative experience

-Computer literate

-Geographic knowledge of the NYC Metropolitan area

-Bilingual (an asset)









Location: Roosevelt, Long Island


Compensation: $13 - $17

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.




Contact information
Employer: ivan
Email: hr@data911.com
Phone:
Publication date: 2009-10-28 20:43:02

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